Terms & Conditions
1. Definitions
1.1 In these Terms & Conditions:
i. “Company” means IFA Connect Ltd (Company No. 15993861), trading as IFA Connect.
ii. “Investor” means any individual or entity submitting an enquiry via the Company’s website or associated communication channels.
iii. “Adviser” means a financial adviser regulated by the Financial Conduct Authority (“FCA”) or other relevant regulatory authority.
iv. “Services” means the marketing and introduction services provided by the Company.
v. “Website” means [www.ifaconnect.co.uk](http://www.ifaconnect.co.uk) and associated domains.
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2. Company Details
2.1 Registered Office: Building 18, Gateway 1000 Whittle Way, Arlington Business Park, Stevenage, Hertfordshire, England, SG1 2FP.
2.2 Email: [hello@ifaconnect.co.uk](mailto:hello@ifaconnect.co.uk)
2.3 Telephone / WhatsApp: +44 7427 900981.
2.4 Business Activity: Marketing and intermediary introduction services.
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3. Nature of Services
3.1 The Company provides a marketing and intermediary introduction service connecting Investors with regulated financial advisers.
3.2 The Company:
i. Collects information from Investors regarding their financial circumstances and objectives;
ii. Matches Investors with a regulated Adviser;
iii. Facilitates an introduction and initial consultation.
3.3 The Company does not:
i. Provide financial advice;
ii. Recommend specific financial products;
iii. Assess suitability of investments;
iv. Act as agent for any Adviser;
v. Enter into any advisory agreement on behalf of either party.
3.4 Any financial advice is provided solely by the Adviser and is governed by a separate agreement between the Investor and the Adviser.
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4. Independent and Restricted Advisers
4.1 The Company primarily promotes Independent Financial Advisers (IFAs), being advisers who are able to provide advice across the whole of the market.
4.2 Notwithstanding clause 4.1, the Company may introduce an Investor to a Restricted Adviser where:
i. The Investor expressly requests a restricted advice model;
ii. Geographic proximity or local availability is prioritised by the Investor; or
iii. The Company reasonably considers such introduction appropriate in order to ensure service availability.
4.3 Where the Company proposes to introduce an Investor to a Restricted Adviser:
i. The Company shall make it expressly clear prior to the introduction that the Adviser operates on a restricted basis;
ii. The Investor shall be informed that the Adviser may not advise across the whole of the market;
iii. The Investor shall be given the opportunity to confirm whether they wish to proceed with that introduction.
4.4 All Advisers introduced via the Company shall be authorised and regulated by:
i. The Financial Conduct Authority (FCA), or
ii. In the case of offshore or expat advice, a recognised regulatory authority in the relevant jurisdiction.
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5. Fees and Payment
5.1 Investors
i. Investors pay no fee to the Company for use of the Services.
ii. The introduction service provided by the Company is free of charge to Investors.
iii. Any fees payable for financial advice shall be agreed directly between the Investor and the Adviser.
5.2 Advisers
i. Advisers may pay the Company a subscription fee to access the Company’s network and receive introductions;
ii. Advisers may also pay an introductory fee per enquiry or lead received;
iii. Such payments are for marketing and introduction services only.
5.3 The Company’s remuneration from Advisers does not influence the advice provided by the Adviser.
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6. Limitation of Liability
6.1 The Company undertakes reasonable efforts to introduce Investors to regulated Advisers.
6.2 The Company does not:
i. Guarantee the quality of advice;
ii. Guarantee investment performance;
iii. Accept liability for financial losses arising from advice given by an Adviser.
6.3 The Company shall not be liable for:
i. Any act or omission of an Adviser;
ii. Any contractual dispute between Investor and Adviser;
iii. Any loss arising from reliance on advice provided by a third party.
6.4 Nothing in these Terms excludes liability for death or personal injury caused by negligence, or any liability that cannot be excluded under English law.
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7. Investor Obligations
7.1 By using the Services, the Investor agrees to:
i. Provide accurate and truthful information;
ii. Notify the Company of any material inaccuracies;
iii. Permit the Company to share relevant information with an Adviser;
iv. Accept that the Company does not provide financial advice;
v. Consent to being contacted by an Adviser introduced through the Company.
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8. Data Protection
8.1 The Company processes personal data in accordance with:
i. The UK General Data Protection Regulation (UK GDPR);
ii. The Data Protection Act 2018;
iii. Applicable data protection legislation.
8.2 Personal data shall:
i. Be stored securely using appropriate technical and organisational measures;
ii. Be used solely for facilitating introductions and related communications;
iii. Be shared only with authorised and regulated Advisers.
8.3 Where expat or offshore advice is requested, personal data may be shared with an Adviser regulated outside the United Kingdom.
8.4 Investors have the right to request access, rectification, or erasure of personal data, subject to legal obligations.
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9. Termination
9.1 Investors are under no obligation to proceed with any introduction.
9.2 The Company reserves the right to:
i. Decline an enquiry;
ii. Withdraw an introduction;
iii. Suspend Services where misuse is suspected.
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10. Complaints
10.1 Complaints regarding the Company’s introduction service should be submitted to:
[hello@ifaconnect.co.uk](mailto:hello@ifaconnect.co.uk).
10.2 Complaints relating to financial advice must be directed to the relevant Adviser.
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11. Governing Law
11.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales.
11.2 The courts of England and Wales shall have exclusive jurisdiction.